REQUEST DELETION OF YOUR DATA
This page explains how to request deletion of the personal data collected by the Nocira mobile app (the companion app for the Nocira AVPI device).
How to request deletion
Email support@nocira.me from any address, and include:
- Your Patient ID (the ID you use to sign in to the app);
- The request: “Please delete my Nocira app data.”
You do not need to keep the app installed to make a request. We will confirm receipt, verify the request with you or your study site, and respond within 30 days.
What is deleted
On a verified request we delete or de-identify the personal data associated with your Patient ID, including your profile and demographic information and the health information you entered in the app (symptom scores, pain locations, and treatment-session records), except where retention is required as described below.
What may be retained
The app is used in a clinical investigation of the Nocira AVPI device. Study records are subject to record-keeping requirements set by the study protocol and applicable regulations, and may be retained in de-identified or regulatory-archival form even after your request. If you are an enrolled participant and wish to withdraw from the study, please also follow the withdrawal process in your informed-consent documents or contact your study site.
Data stored only on your phone (such as local treatment history) is removed by uninstalling the app.
For more about what we collect and how it is handled, see our Privacy Policy.
Nocira, LLC · 1305 West Auto Drive, Tempe, AZ 85284, USA Email: support@nocira.me · Phone: +1 602-769-2858